CIGA Membership Code of Conduct

1. Regulatory Compliance: All CIGA members will abide by the law and regulations of the jurisdiction of the Netherlands Antilles. Each CIGA member issued a bona fide gaming license from the Netherlands Antilles shall provide evidence of that license and will be presumed to be operating under the authority and within the scope of that license.

2. Consumer Privacy and Data Protection: CIGA members will design and operate their services to afford customers privacy and confidentiality and will post their confidentiality practices and procedures. Each CIGA member will institute controls to detect and eliminate fraud and to protect data and the system from internal and external breaches.

3. Financial: All CIGA members will ensure that there is adequate financing available to pay all current obligations and that working capital is adequate to finance ongoing operations. CIGA members will pay winnings and account balances promptly on demand.

4. Banking and Transaction Processing: CIGA members will conduct their banking and financial affairs in accordance with generally accepted standards of internationally recognized banking institutions. Members will follow and adhere to all jurisdictional laws pertaining to transaction reporting.

5. Dispute Resolution and Audit Trails: In order to provide prompt and efficient dispute resolution each CIGA member will retain detailed transaction records which will be archived, accessible and auditable by the Curacao Gaming Commission.

6. Accountability: To enhance customer confidence in gaming system integrity, CIGA members making their service available in Curacao voluntarily agree to make their systems, algorithms and practices available for inspection and review by any legitimate gaming commission or governmental authority or to any independent testing authority recognized by the CIGA, in accordance with generally accepted methods for protecting proprietary information.

7. Limiting Accessibility by Minors: CIGA members will institute adequate controls to prohibit minors from accessing their gaming systems. The controls will require customers to affirm that they are of lawful age in their jurisdiction, and the CIGA member shall institute reasonable measures to corroborate this information.

8. Control of Compulsive Gambling: CIGA members will implement adequate procedures to identify and curtail compulsive gambling, the small percentage of which players develop problems attributed to gambling activities, problems that can severely affect those individuals and their families. The procedures instituted shall include posted loss limits, and provision of referral and direct access to help and counseling organizations.